HiredResumeAI
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Frequently asked questions

Everything people ask before and after building their resume. Can't find your answer? Email support@hiredresumeai.com.

Getting started

What is HiredResumeAI?

An online resume builder. You pick a template, fill in your details (or import an old resume), and download a clean PDF. Optional AI tools help you write stronger bullet points and tailor your resume to a specific job ad.

Is it really free?

Yes. You can build one complete resume with the 5 free templates and download it as a PDF as often as you like, with no watermark and no card. Premium adds extras such as more templates, unlimited resumes, Word downloads, cover letters and more AI.

Do I need an account?

No. You can start building straight away and your draft is saved in your browser. You create a free account, using just your email address, when you want to download, save to the cloud or use the AI tools.

How do I sign in? Is there a password?

There's no password. Enter your email and we send you a one-time sign-in link. It expires after a short time and can only be used once.

Can I import my existing resume?

Yes. Upload a PDF or Word (.docx) file, paste the text, or use a LinkedIn profile PDF or LinkedIn data export. We fill in the sections for you to check. The free plan includes one import; Premium is unlimited.

Does it work on my phone?

Yes. The editor works on phones, tablets and computers. For long resumes, a bigger screen makes the live preview easier to read.

Templates and applicant tracking systems

How many templates are there?

20 templates, from simple one-column layouts to modern two-column designs. 5 are free and the rest come with Premium. You can switch template at any time without retyping anything.

Will my resume get past applicant tracking systems (ATS)?

Our templates use real, selectable text in a reading order these systems understand, with standard section headings. The screening check in the editor flags anything that could cause problems. Using the job ad's keywords for skills you really have matters most.

What does the free ATS checker do?

Paste your resume and a job ad, and it shows which important words from the ad are missing, plus common formatting problems. It runs without an account.

Can I change colours, fonts and layout?

Yes. Every template lets you choose colours, fonts, spacing and section order, and hide or rename sections. A contrast check warns you if text would be hard to read.

How long should my resume be?

Usually one page for early careers and up to two pages for experienced roles. The preview shows page breaks as you type, and "fit to one page" tightens spacing for you.

Which file formats can I download?

PDF on every plan. Premium also lets you download a Word (.docx) file, for employers or recruiters who ask for one.

AI and job ads

What can the AI do?

It can write bullet points for a role, rewrite a line so it's clearer and shows results, draft a short professional summary, fix grammar, tailor your resume to a job ad, and draft a matching cover letter.

Does the AI make things up?

No. It only rewrites what you give it. Where a number would help, it leaves a [number] placeholder for you to fill in. Nothing changes on your resume until you accept a suggestion.

How does tailoring to a job ad work?

Paste the job ad. We compare it with your resume, show which requirements you already cover and which keywords are missing, and suggest edits that put your relevant experience first.

How much AI can I use?

The free plan includes 5 AI actions a month. Premium includes 300 a month, which is far more than most people need for an active job search.

Is my resume used to train AI models?

No. Your content is sent to our AI provider only to produce the suggestion you asked for, and it isn't used to train their models or ours.

Premium and billing

What Premium options are there?

Four ways to pay. The single resume plan is one payment that unlocks one resume: every template, Word downloads and 30 AI actions. The 30-day pass is one payment for 30 days of full Premium. Neither renews. Monthly and yearly plans give full Premium and renew until you cancel. See the pricing page for the price in your currency.

Why is the price different in my country?

Prices are scaled to local incomes and charged in your currency. The final price depends on your card's country and is always shown before you pay.

How do I cancel?

From your account page, in two clicks, at any time. Premium keeps working until the end of the period you've paid for, and you won't be charged again.

What happens to my resumes if Premium ends?

Nothing is deleted. Your first resume stays editable and downloadable on the free plan; the others become read-only until you renew.

Can I get a refund?

If something goes wrong, email support@hiredresumeai.com within 14 days of a charge and we'll make it right. Your statutory rights aren't affected.

Privacy and your data

Who owns my resume?

You do. We store it only so you can edit and download it, we never sell it, and we never show it to employers unless you send it yourself.

Can I export or delete my data?

Yes. From your account page you can download everything we hold about you, or delete your account. Deletion is confirmed by email and removes your resumes permanently.

Where is my data stored?

On Cloudflare's infrastructure, encrypted in transit and at rest. Payments are handled by our payment provider; we never see or store your card number.

Languages

Which languages is HiredResumeAI available in?

English, German, French, Spanish, Italian, Portuguese and Japanese. Use the language menu at the top or bottom of any page. Guides, examples and blog posts are currently in English only.

Can I write my resume in a different language?

Yes. Each resume has its own language setting, separate from the app's language. Default section headings, dates and AI suggestions follow the resume's language.

Who translated the site?

Translations were produced with AI and are being improved over time. If something reads oddly, tell us at support@hiredresumeai.com and we'll fix it.

Still have a question?

Email us and a real person will help.