Resume templates
5 free templates and 15 Premium designs. Every template keeps your content when you switch, and the ATS-safe ones read cleanly in applicant tracking systems.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
BasicFree · ATSClean single column that every applicant tracking system reads correctly.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJanuary 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAugust 2019 – December 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – July 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (March 2021)
ClassicFree · ATSCentred serif header and small-caps headings. Timeless and ATS-safe.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
StandardFreeProfessional layout with a tinted header, optional photo and optional sidebar.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind Telecom01/2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind Telecom08/2019 – 12/2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen Outfitters05/2017 – 07/2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (03/2021)
CompactFree · ATSTight spacing that fits more on one page. Good for long work histories.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkills- Zendesk
- Salesforce Service Cloud
- Coaching
- Conflict resolution
- Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
StarterFree · ATSFriendly layout for students and first jobs, with skills shown as tags.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WAModernPremiumTwo columns with a coloured sidebar for skills and languages.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
ExecutivePremiumBold header band and serif headings for senior roles.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJanuary 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAugust 2019 – December 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – July 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (March 2021)
ElegantPremiumCentred serif layout with fine rules. Refined and ATS-safe.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
MinimalPremiumPlenty of white space and quiet type. Lets your experience speak.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
BoldPremiumA big name and strong section bars that stand out in a pile.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WACreativePremiumRight-hand sidebar, photo and skill tags for design-led roles.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
TimelinePremiumA vertical timeline down the left edge of your experience.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
CorporatePremiumStructured and conservative, with a slate header band.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkills- Zendesk
- Salesforce Service Cloud
- Coaching
- Conflict resolution
- Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
TechPremiumCrisp headings, square bullets and dotted rules for technical roles.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
NordicPremiumSoft tinted page and light type. Calm and modern.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
CarePremiumFriendly and clear, with contact icons. Popular for healthcare and support work.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind Telecom2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind Telecom2019 – 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen Outfitters2017 – 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (2021)
AcademicPremiumDense, serif CV layout for research, teaching and long histories.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkillsZendesk · Salesforce Service Cloud · Coaching · Conflict resolution · Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
SleekPremiumCentred header with a single accent rule. Clean and current.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WASkills- Zendesk
- Salesforce Service Cloud
- Coaching
- Conflict resolution
- Excel
Certifications- HDI Customer Service Representative, HDI (Mar 2021)
GraduatePremiumEducation first, skill tags and room for projects. Made for first jobs.
- Priya Shah
Customer Service Team Lead
- priya.shah@example.com
- (555) 014-7788
- Seattle, WA
- LinkedIn: linkedin.com/in/priyashah
SummaryCustomer service lead with 6 years in contact centres and retail. I coach teams to fast, friendly resolutions and keep satisfaction scores high during busy seasons.
ExperienceCustomer Service Team LeadNorthwind TelecomJan 2022 – PresentSeattle, WA- Lead a team of 12 agents handling 1,800 calls and chats per week
- Raised CSAT from 82% to 91% in 9 months with a new coaching routine
- Cut average handle time by 14% by rewriting the top 20 help macros
Customer Service AgentNorthwind TelecomAug 2019 – Dec 2021Seattle, WA- Resolved 60+ billing and technical contacts per day
- Top-rated agent for 5 consecutive quarters
Retail AssociateEvergreen OutfittersMay 2017 – Jul 2019Tacoma, WA- Handled sales, returns and stock replenishment for a busy outdoor store
EducationBA, CommunicationUniversity of Washington2017Seattle, WAHorizonPremiumWarm header band, photo and a sidebar for skills and languages.